At AusVapeShops, we aim to process and dispatch orders as quickly as possible. Please read our shipping policy carefully before placing your order.
Orders are usually processed and dispatched within 24–28 hours after payment has been received. Once your order has been dispatched, a tracking number will be provided so you can follow your parcel during delivery.
Please note that processing times may be affected by weekends, public holidays, courier delays, or high order volumes.
Delivery times may vary depending on your location and the courier service available in your area.
Estimated delivery times:
Queensland, New South Wales, Victoria and nearby metro areas: usually 4–6 business days
Western Australia: usually 8–12 business days
Other regional or remote areas: delivery may take longer depending on local courier conditions
These timeframes are estimates only and may be affected by weather, public holidays, courier delays, or remote delivery locations.
Once your order has been shipped, we will provide a tracking number. Customers are responsible for checking tracking updates and ensuring someone is available to receive the parcel when required.
Please make sure your shipping address is correct before placing your order. AusVapeShops is not responsible for delays, lost parcels, or failed deliveries caused by incorrect or incomplete address details provided by the customer.
If you notice an address mistake after placing an order, please contact us as soon as possible. We will try our best to update the address before dispatch, but changes cannot be guaranteed once the order has been shipped.
While we work hard to dispatch orders quickly, delivery times are ultimately controlled by the courier. AusVapeShops is not responsible for courier delays after the parcel has been handed over for delivery.
If you have any questions about your order or shipping status, please contact us through our website:
